Candidate material delivery

Candidate material delivery FAQs

These FAQs explain the delivery and collection services provided for assessors.

Assistance with delivery problems

If you experience any problems with deliveries of scripts, coursework, controlled assessments, or other candidate material by UPS or DHL you should email the details to: wsparcelqueries@ocr.org.uk. The support team will be glad to help resolve delivery problems for you.

Sending candidate material to other assessors

When you need to send scripts, coursework, or controlled assessment material to other assessors, such as a Team Leader, you will use DHL's services, which are explained in the Assessor Courier Guide.

The instructions in the Guide will take you step-by-step through the different ways of using DHL to move assessment material.

Secure collection from centres and delivery to assessors of scripts, coursework, or controlled assessment material

This service is for the collection from centres and delivery to examiners of all GCSE, GCE, FSMQ, Principal Learning, Functional Skills and ELC unmarked scripts, externally marked coursework/controlled assessment and language CDs for general qualifications.

This secure delivery service is provided by Parcelforce Worldwide. The booklet, Secure Delivery of Exam Scripts: Information for Examiners, provides detailed information on the delivery service. Download the Secure Delivery of Exam Scripts: Information for Examiners booklet and familiarise yourself with the process.

Nominating a preferred script address – Parcelforce Worldwide deliveries only

If no-one will be at home to receive scripts during the day, you can nominate a preferred script address for your delivery. This service is available for Parcelforce Worldwide deliveries from centres only. All other material will be delivered to your usual address.

This address can belong to a neighbour, another suitable recipient or your place of work (with the permission of your Head or employer). Please note it cannot be a Post Office.

You must ensure that you can collect from this address during school holiday periods.

You can email your preferred script address to preferredaddress@ocr.org.uk stating the following essential information:

  • Name
  • Creditor number
  • Preferred address
  • Preferred address postcode

You must provide all of the this information in your email to ensure that it is correctly processed. Requests should be received by 8 November for January examinations and 31 March for summer examinations.

Please note that you will be responsible for ensuring the recovery of parcels from your preferred script address.