Feedback and complaints

Feedback

Our customers are important to us and we value your comments, good and bad.

Please help us to make continuous improvements to the service we provide. If you have any comments to make about any of our products and services, please contact customerfeedback@ocr.org.uk.

You can also get in touch using our website feedback form or by calling the OCR Customer Contact Centre.

We expect all our employees to handle customer enquiries professionally and effectively. We will respond as quickly as possible and look honestly at where we might improve in response to your feedback.