- e-Assessment
- e-Testing
- Retail Knowledge
Retail Knowledge
Retail Knowledge - Next test opportunity
The Retail Knowledge tests will be available on-screen and on-demand from 1 December 2011. Find out more
(PDF, 50 KB)
OCR offers e-Tests for the Award/Certificate in Retail Knowledge at Levels 2 and 3.
Try our sample e-Tests for Retail Knowledge.
Please refer to the Retail Knowledge qualification page for more information on the qualification structure and contents.
- Approvals
- Registering learners
- Fees and invoices
- Examination and administration dates
- Results
- Software
- Useful documents
- Generic e-testing documents
Approvals
To become approved to deliver Retail Knowledge tests simply complete the approval form and return it to OCR Operations in Coventry. In return you will receive instructions on how to access OCR's e-Testing system with your login details.
Registering learners
As soon as your centre is approved and setup on OCR's e-Testing system you can register candidates, via the administration website.
Fees and invoices
The Retail Knowledge tests are charged at the unit entry fee. Please see the fees list for the latest prices. Your centre will be invoiced for each Retail Knowledge test taken.
Examination and administration dates
Retail Knowledge tests will be available on-demand from December 2011.
For level 2 units there will be two tests allocated to centres each month providing learners with a resit opportunity in the same month if required.
For level 3 units there will be one test allocated to centres each month. Learners who do not pass their test can resit in the following month if required.
Results
For level 2 units the tests will be auto marked enabling tutors to give learners feedback on their performance within minutes of them completing their test.
For level 3 units the results will be available three weeks after the end of the calendar month.
The results will be made available via the administration website and via OCR Interchange. For successful attempts the certificates will be dispatched directly to the learner's centre.
Software
The installation software for the Retail Knowledge tests is available to download in two self extracting zip files, below. Each Zip file contains the live and practice tests for level 2 and 3 units for the specific delivery option.
Software Files
- Retail Knowledge 2011/12 Offline V2 (Exe, 29 MB)
The Retail Knowledge 2011/12 Offline V2 self extracting zip file contains the offline option of the e-testing software for the Retail Knowledge tests to be used from May 2012. The offline option of the software also includes the offline configuration files for memory sticks mounted to the E:\, F:\ or H:\ drive letters. - Retail Knowledge 2011/12 SNA V2 (Exe, 30 MB)
The Retail Knowledge 2011/12 SNA V2 self extracting zip file contains the SNA option of the e-testing software for the Retail Knowledge tests to be used from May 2012. - Retail Knowledge 2011/12 QDB V2 (Exe, 20 MB)
The Retail Knowledge 2011/12 QDB V2 self extracting zip file contains the test content for the version 2 release to be used from May 2012.
Useful documents
For general guidance on e-Testing for Retail Knowledge and on how to install the software please view the guides available below.
- e-Test release note 2011/12 (PDF, 1 MB)
This release note contains information on the new release of the Retail Knowledge e-testing software, available from May 2012, including information on test availability and the installation options available. - e-Test instructions for updating the question database 2011/12 (PDF, 1 MB)
Instructions on how to update to the latest test content for the version 2 release to be used from May 2012. - e-Test user guide (PDF, 1 MB)
Guidance on administering OCR Retail Knowledge e-Tests in your centre.
Generic e-Testing documents
- e-Testing Technician's Guide (PDF, 5 MB)
Guidance for technicians covering installation options, hardware requirements, downloading/unzipping, installation, configuration and approval installation for OCR’s e-testing software. - e-Test administration website - Summer 2010 upgrade (PDF, 426 KB)
Guidance on the new enhancements to the administration website. - Candidate navigation instructions (PDF, 39 KB)
Detailed instructions on how to navigate through an e-Test. - Evacuation and test recovery guide (PDF, 2 MB)
Detailed instructions on how to stop and restart an e-Test in the event of an evacuation or loss of power during the test session (networked (SNA) and offline versions of the tests). - Evacuation and test recovery guide summary (PDF, 69 KB)
One page summary on how to stop and restart an e-Test in the event of an evacuation or loss of power during the test session (networked (SNA) and offline versions of the tests). Should be used in conjunction with the detailed instructions above as an aide-memoire. - Notice to candidates (PDF, 36 KB)
Poster detailing the JCQ invigilation guidelines, to be displayed outside the examination room
