Training

Whether you're brand new to exams admin or an experienced Exams Officer looking for further support and training, OCR's Customer Admin Support Team (CAST) has something for everyone – arranging and attending training events throughout the country.

The team runs specialist training courses on a variety of subjects - from the basics of Functional Skills administration to the new GCSE rules and regulations - as well as offering bespoke, tailored courses on the topic of your choice.

All our training events are free of charge and are available on a local, ad hoc basis. To register your interest in one of our courses (or to find out more about our bespoke training), contact the team at cast@ocr.org.uk.

All we need is five or more interested delegates in your area and a host centre (with a suitable room) - so please let us know if you would be willing to host a training session. Once we have at least five interested parties in your area, we will work with you to find a mutually convenient date to deliver the training.

Our training courses

The courses listed below are designed for those with little or no experience but are open to everyone, no matter what your level of experience.

OCR Nationals: Get ready - supporting Exams Officers and Administrators

This training aims to help you put OCR Nationals into action with confidence.

The course covers all aspects of the admin process - centre approval, entries, moderation and online claims via Interchange, and results.

QCF Qualifications: Get started - getting to grips with the administration

This course will help you administer our QCF qualifications with confidence and covers centre approval, making entries, assessment models, making online claims via Interchange, and results.

Functional Skills: understanding the admin

The course covers all aspects of the admin process - centre approval, entries, making online claims via Interchange, running the external exams, submitting attendance registers via Interchange, and results.

New GCSEs: understanding the rules and regulations

A comprehensive look at the rules and regulations relating to the new GCSEs, including the terminal, re-sit and certification rules. We provide plenty of scenarios and examples to help you get to grips with these regulations. Why not bring your teachers along to this training?

Using OCR Interchange with confidence

If you are new to Interchange, want to know how to get the most out of it, or just need to get to grips with a new development (such as online claims), then get in touch. This training works best if delegates have access to computers and can log into Interchange, but the training can still be delivered without this!

Bespoke training

Can't find what you’re looking for? We will consider any request for training, no matter what the topic (as long as it’s to do with our administrative and operational processes!). If you have a topic in mind, get in touch with the team at cast@ocr.org.uk for more information.