We cannot issue replacement certificates if we have not received the original. If you lose your certificate you must apply for a certifying statement of results, which is an official copy of the final exam results held by us. It is accepted by universities, colleges and employers as verification of results.
Your first step is to complete and return the appropriate application form. Please ensure you complete the correct form as the procedure is different depending on the type of qualification.
Amended certificates may be issued for the following reasons:
- Your name is spelt incorrectly
Before certificates are issued, establishments should check that candidates' details are correct as, once they are issued, there will be a charge for amendments to personal details. Do check with your school or college if they will pass this cost on to you.
- Your results have changed
Your school or college should keep your existing certificate while you are waiting for the outcome of an enquiry about results. If a grade changes following an enquiry, we can issue schools or colleges with an updated certificate upon receipt of the original.
Verifying the results of an individual
If third party organisations wish to verify the results of an individual they should contact the OCR Customer Contact Centre for an application form.
Please note: learners cannot apply for this service, although they will be asked to sign the application form.