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We are aware that the ongoing travel disruption caused by volcanic ash has affected some students and teachers returning from their holidays. We would like to reassure you that we have measures in place to deal with any problems that arise, and are reviewing issues on a case-by-case basis.
If your centre is affected by the problems, we advise you to take the following action:
If you have any other questions or concerns, please don't hesitate to call our Customer Contact Centre. For further advice, please view the JCQ website.