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Our offices are closed from midday on 23 December 2016 and will reopen on 3 January 2017. As requests can take up to 28 working days to process, applications submitted now may not be delivered until the new year.
We are unable to provide results over the telephone or via email. However, you can use our online application form to:
All applications are processed in strict date order. We do not offer a fast-track service. We aim to process applications within 28 working days but this is an estimate only and there may be certain busy periods in the year when it will take longer. We therefore advise you to apply at least six weeks before the date you need your results.
If we hold your records, they will be sent by First Class mail to UK addresses. Overseas delivery is by courier delivery, where the fee is outlined within the application.
Take a look at our frequently asked questions for further guidance.
If you're unsure which examination board your exams were taken with, please contact your school or college for advice. Further information can also be found on the Ofqual website.
In addition to OCR qualifications, we also hold ‘historical records’ for the following exam boards:
If you’re not sure who holds your certificate of secondary education (CSE) records, take a look at this handy document:
We aim to process applications within 28 working days and all applications are processed in strict date order; we do not offer a fast-track service.
We take payment for the service once we have carried out our search and confirmed whether we hold your records or not. You can expect to receive your certificates or a communication from us within 5 working days of this payment being taken.
If you submitted your application more than four weeks ago and would like to check the status of your application, please contact the OCR Customer Contact Centre.
Firstly, we recommend you contact the exams officer at your school or college to see if they have the original certificate. Schools and colleges are required to retain certificates for a period of 12 months after they are issued. After this time, if they have not retained the certificate, you will need to apply for a certifying statement of results/replacement certificate, depending on the qualification.
Schools often advise previous candidates to contact us because we are one of the larger exam boards. However, many schools do not keep records of which boards they used many years ago, so you may still need to contact the other exam boards as well.
We cannot guarantee that OCR holds your records until you have made an application allowing us to search our archives.
Please note: many schools and colleges use different examination boards for different subjects. You may need to contact the examination boards separately.
For general qualifications, such as GCSEs, we are required to show all passing grades obtained with our board in a given series on the certifying statement of results. For example, if you passed three subjects with OCR in one series (e.g. June 2015) you cannot request that we show only one of them. This is to ensure the documents we issue accurately reflect the information which would have appeared on the original certificate.
However, if you require confirmation of a specific subject, please indicate this in your application and we will let you know if we cannot find it before we issue a certifying statement. In these cases, if you no longer wish to receive the certifying statement, you will be charged an administration fee, which is 50% of the fee for each exam series we have searched.
Please include this information in your application, as this may help assist us with our search.
For advice on the equivalency of UK qualifications, please visit the Ofqual website.
For advice on the equivalency of international qualifications, please contact UK NARIC – the National Agency responsible for providing information on vocational, academic and professional skills and qualifications.
No. If a university or employer is asking to see proof of examination results before we have processed your application, please let them know about the process and waiting time. If necessary, we can supply them with confirmation that we are processing your application.