Popular documents

	Centre handbook	PDF, 194 Kb
	Datasheet	PDF, 75 Kb

View all documents associated with this qualification.

Overview

The qualification is primarily aimed at candidates who operate and undertake support systems, processes and services and recognises that employment in the advice and guidance sectors involves a diverse range of functions, tasks and activities that are constantly developing in the light of changing client needs.

It is suitable for candidates:

• who have particular customer service and administrative job roles
• who are working in designated advice or guidance organisations
• whose role is to provide service to customers and support to practitioners.

The award is particularly suited to those candidates who may wish to progress to become practitioners.