All documents

Please find listed below all the documents which relate to this qualification.

The document categories available for this qualification are:

• Forms
• Key documents
• Reports 2007
• Reports 2008
• Support materials
• Units

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Forms

	Assessment decision record	Word, 62 KB
	Assessment feedback record	Word, 59 KB
	Assessment planning record	Word, 60 KB
	Evidence summary sheet	Word, 67 KB
	Record of achievement	Word, 77 KB
	Unit 110 - Evidence record sheet	Word, 79 KB
	Unit 110 - Knowledge record sheet	Word, 79 KB
	Unit 201 - Evidence record sheet	Word, 79 KB
	Unit 201 - Knowledge record sheet	Word, 79 KB
	Unit 202 - Evidence record sheet	Word, 79 KB
	Unit 202 - Knowledge record sheet	Word, 79 KB
	Unit 203 - Evidence record sheet	Word, 79 KB
	Unit 203 - Knowledge record sheet	Word, 79 KB
	Unit 204 - Evidence record sheet	Word, 79 KB
	Unit 204 - Knowledge record sheet	Word, 79 KB
	Unit 205 - Evidence record sheet	Word, 79 KB
	Unit 205 - Knowledge record sheet	Word, 79 KB
	Unit 206 - Evidence record sheet	Word, 79 KB
	Unit 206 - Knowledge record sheet	Word, 79 KB
	Unit 207 - Evidence record sheet	Word, 79 KB
	Unit 207 - Knowledge record sheet	Word, 79 KB
	Unit 208 - Evidence record sheet	Word, 79 KB
	Unit 208 - Knowledge record sheet	Word, 79 KB
	Unit 209 - Evidence record sheet	Word, 79 KB
	Unit 209 - Knowledge record sheet	Word, 79 KB
	Unit 210 - Evidence record sheet	Word, 79 KB
	Unit 210 - Knowledge record sheet	Word, 79 KB
	Unit 211 - Evidence record sheet	Word, 79 KB
	Unit 211 - Knowledge record sheet	Word, 79 KB
	Unit 212 - Evidence record sheet	Word, 79 KB
	Unit 212 - Knowledge record sheet	Word, 79 KB
	Unit 213 - Evidence record sheet	Word, 79 KB
	Unit 213 - Knowledge record sheet	Word, 79 KB
	Unit 214 - Evidence record sheet	Word, 79 KB
	Unit 214 - Knowledge record sheet	Word, 79 KB
	Unit 215 - Evidence record sheet	Word, 79 KB
	Unit 215 - Knowledge record sheet	Word, 79 KB
	Unit 216 - Evidence record sheet	Word, 79 KB
	Unit 216 - Knowledge record sheet	Word, 79 KB
	Unit 217 - Evidence record sheet	Word, 79 KB
	Unit 217 - Knowledge record sheet	Word, 79 KB
	Unit 218 - Evidence record sheet	Word, 79 KB
	Unit 218 - Knowledge record sheet	Word, 79 KB
	Unit 219 - Evidence record sheet	Word, 79 KB
	Unit 219 - Knowledge record sheet	Word, 79 KB
	Unit 220 - Evidence record sheet	Word, 79 KB
	Unit 220 - Knowledge record sheet	Word, 79 KB
	Unit 221 - Evidence record sheet	Word, 79 KB
	Unit 221 - Knowledge record sheet	Word, 79 KB
	Unit 222 - Evidence record sheet	Word, 79 KB
	Unit 222 - Knowledge record sheet	Word, 79 KB
	Unit 223 - Evidence record sheet	Word, 79 KB
	Unit 223 - Knowledge record sheet	Word, 79 KB
	Unit 224 - Evidence record sheet	Word, 79 KB
	Unit 224 - Knowledge record sheet	Word, 79 KB
	Unit 225 - Evidence record sheet	Word, 79 KB
	Unit 225 - Knowledge record sheet	Word, 79 KB
	Witness list	Word, 71 KB

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Key documents

	Centre handbook (updated 30 July 2008)	PDF, 404 KB
	Candidate resource - Level 2	PDF, 67 KB
	Datasheet (updated 6 August 2008)	PDF, 55 KB
	Notice to centres - Extension to accreditation end dates	PDF, 44 KB
	Notice to centres - Revisions	PDF, 42 KB
	Notice to centres - Summarised changes	PDF, 83 KB
	Notice to centres - Unit 334 and new e-community	PDF, 42 KB

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Reports 2007

	Verifier's report - October - Midlands, East Anglia	PDF, 28 KB
	Verifier's report - October - North East, Scotland	PDF, 31 KB
	Verifier's report - October - North West, Wales	PDF, 38 KB
	Verifier's report - October - Northern Ireland	PDF, 26 KB
	Verifier's report - October - South East, South West	PDF, 29 KB

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Reports 2008

Verifier's report - October

PDF, 41 KB

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Support materials

	Evidence suggestions booklet (updated 19 September 2007)	PDF, 265 KB
	Key Skills signposting - Imported IT and management units	PDF, 49 KB
	Key Skills signposting	PDF, 133 KB

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Units

	Unit 110 - Ensure your own actions reduce risks to health and safety	PDF, 16 KB
	Unit 201 - Carry out your responsibilities at work	PDF, 23 KB
	Unit 202 - Work within your business environment	PDF, 23 KB
	Unit 203 - Maintain customer relations	PDF, 23 KB
	Unit 204 - Manage diary systems	PDF, 23 KB
	Unit 205 - Organise business travel and accommodation	PDF, 23 KB
	Unit 206 - Deal with visitors	PDF, 23 KB
	Unit 207 - Process customer financial transactions	PDF, 23 KB
	Unit 208 - Operate credit control procedures	PDF, 23 KB
	Unit 209 - Store, retrieve and archive information	PDF, 23 KB
	Unit 210 - Research and report information	PDF, 23 KB
	Unit 211 - Organise and support meetings	PDF, 23 KB
	Unit 212 - Use IT systems	PDF, 23 KB
	Unit 213 - Use IT to exchange information	PDF, 23 KB
	Unit 214 - Word processing software	PDF, 23 KB
	Unit 215 - Spreadsheet software	PDF, 23 KB
	Unit 216 - Database software	PDF, 23 KB
	Unit 217 - Presentation software	PDF, 23 KB
	Unit 218 - Specialist or bespoke software	PDF, 23 KB
	Unit 219 - Use a telephone system	PDF, 23 KB
	Unit 220 - Operate office equipment	PDF, 23 KB
	Unit 221 - Prepare text from notes	PDF, 23 KB
	Unit 222 - Prepare text from shorthand	PDF, 23 KB
	Unit 223 - Prepare text from recorded audio instruction	PDF, 23 KB
	Unit 224 - Produce documents	PDF, 23 KB
	Unit 225 - Work effectively with other people	PDF, 23 KB