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Overview

Business and Administration NVQs are aimed at staff working in administration across all occupations and sectors of employment.

The level 2 qualification is intended for individuals whose role involves carrying out a broad range of administrative activities, requiring a limited amount of supervision and working with some autonomy. The individual will be working as part of a team ensuring the provision of information and resources to others. The individual's work situation will provide the opportunity to be involved in a range of administration activities. For example: managing customer relations, managing diary systems, organising business travel and accommodation, organising and supporting meetings, using various software, preparing text from a variety of sources. To achieve the full award, candidates must complete five units, including two mandatory units and three optional units.

This qualification is very flexible in its structure enabling the organisation and individual to choose the optional units which best suit their work situation and job role.

Like all NVQs this qualification is competence based. This means that it is linked to the candidate's ability to competently perform a range of tasks connected with their work. Candidates plan a programme of development and assessment with their assessor and compile a portfolio of evidence to prove that they are competent and knowledgeable in their work role.

CfA's proxy qualification list

View the CfA's website to download a copy of the CfA's proxy qualification list.