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Overview

Retail Operations NVQs are aimed at people working in the retail sector.

This qualification is about working in a retail environment. You will find it appropriate if you are already competent in a significant variety of retail work activities. For example:

• senior sales assistants
• team leaders, supervisors and managers

This pathway is in the area of visual merchandising but other pathways are also available in sales professional and management. To achieve the full award, candidates must complete six units including one mandatory unit and five optional units.

This qualification is very flexible in its structure enabling the organisation and individual to choose the optional units which best suit their work situation and job role.

Like all NVQs, this qualification is competence based. This means that it is linked to the candidate's ability to competently perform a range of tasks connected with their work. Candidates plan a programme of development with their assessor and compile a portfolio of evidence to prove that they are competent and knowledgeable in their work role.