Units

Mandatory units

• Unit 01: Investigating business
• Unit 02: Customer service
• Unit 03: Business communications
• Unit 04: Finance for business

Optional units

Non-specialist units

• Unit 05: Marketing for business
• Unit 06: Practical sales skills
• Unit 07: Law in the business world
• Unit 08: Working in international business
• Unit 09: Career planning for business
• Unit 10: Work experience in business

Personnel and Management specialist pathway

• Unit 15: Human resource management
• Unit 16: Strategic management
• Unit 17: Recruitment and selection
• Unit 18: Training and development
• Unit 19: Employee relations
• Unit 20: Motivating and empowering people

Business Systems specialist pathway

• Unit 21: Practical administration
• Unit 22: Quality systems
• Unit 23: Production
• Unit 24: Distribution