Units

Mandatory units

• Unit 01: The travel and tourism industry
• Unit 02: Travel locations worldwide
• Unit 03: Marketing travel and tourism
• Unit 04: Customer service and selling skills in travel and tourism

Optional units

Non-specialist units

• Unit 05: Current issues in travel and tourism
• Unit 06: Human resources for travel and tourism
• Unit 07: Hospitality for travel and tourism
• Unit 08: Planning and managing a travel and tourism event
• Unit 09: Living and working overseas
• Unit 10: The cruise market
• Unit 11: Career planning for travel and tourism
• Unit 12: Developing skills through work experience in travel and tourism

Travel Operations specialist pathway

• Unit 13: Working as an overseas resort representative
• Unit 14: Retail travel operations
• Unit 15: Business travel operations
• Unit 16: The UK tour operating sector
• Unit 17: The UK passenger transport sector

Tourism Provision and Development specialist pathway

• Unit 18: The development of tourist destinations
• Unit 19: Tourism service providers
• Unit 20: UK visitor attractions
• Unit 21: UK countryside tourism
• Unit 22: UK heritage tourism
• Unit 23: UK tourism

Airports and Airlines specialist pathway

• Unit 24: Investigating the airline industry
• Unit 25: Airlines, airports and their impacts
• Unit 26: The UK airport sector
• Unit 27: Working as airline cabin crew
• Unit 28: Health, safety and security for airports and airlines

* Only one of the units 11 and 12 will count towards a full award.
** A maximum of five non-specialist units may be taken.
*** A maximum of six non-specialist units may be taken.