- Qualifications
- By type
- NVQ (NQF)
- Customer Service
- Customer Service (Revised 2006) Level 2
NVQ (NQF)Customer Service (Revised 2006) Level 2 - 05943
Notice
Important information
Please note that these qualifications have expired for registration. The replacement OCR Customer Service qualifications can be found here: QCF Customer Service
Popular documents
- Centre handbookPDF, 137 KB
- DatasheetPDF, 185 KB
View all documents associated with this qualification.
Overview
The OCR Level 2 NVQ in Customer Service is primarily aimed at candidates who undertake a customer service role and recognises that employment in the customer service sector involves a diverse range of functions, tasks and activities that are constantly developing and changing.
It is suitable for candidates:
- who have particular customer service and administrative job roles.
- who are working in a customer service environment.
- whose role is to provide service to customers.
