NVQ (NQF)Customer Service (Revised 2006) Level 3 - 05944

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Please note that these qualifications have expired for registration. The replacement OCR Customer Service qualifications can be found here: QCF Customer Service

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The OCR Level 3 NVQ in Customer Serviceis aimed at candidates who will be delivering and managing service and will be accountable in the area of practice. Candidates will be working without direct supervisions or on their own, such as in a commercial customer service environment.

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