All documents

Please find listed below all the documents which relate to this qualification.

The document categories available for this qualification are:

• Key documents
• Notices to centres
• Forms
• Reports 2007
• Reports 2008
• Units

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Key documents

• Candidate resourcePDF, 178 KB
• Centre handbookPDF, 151 KB
• DatasheetPDF, 133 KB

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Notices to centres

• Notice to centres - August 2008PDF, 19 KB
• Notice to centres - Changes to Team Leading and Management NVQsPDF, 192 KB
• Notice to centres - Management standards centre changesPDF, 38 KB
• Notice to centres - New optional unitsPDF, 32 KB

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Forms

• Centre approval form for vocational qualifications - InteractivePDF, 533 KB
• Centre approval formPDF, 131 KB
• Evidence record sheetWord, 101 KB
• Knowledge evidence record sheetWord, 100 KB
• Record of achievementWord, 87 KB
• Unit F06 - Evidence record sheetWord, 107 KB
• Unit F08 - Evidence record sheetWord, 111 KB
• Unit overview sheetWord, 62 KB
• Witness listWord, 69 KB

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Reports 2007

• Verifier's report - Midlands, Anglia - 2006/07PDF, 25 KB
• Verifier's report - North, Scotland, Northern Ireland - 2006/07PDF, 25 KB
• Verifier's report - South East, South West - 2006/07PDF, 25 KB

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Reports 2008

• Verifier's report - All regions - 2007/08PDF, 28 KB

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Units

• Unit A02 - Manage your own resources and professional developmentPDF, 96 KB
• Unit B06 - Provide leadership in your area of responsibilityPDF, 93 KB
• Unit B11 - Promote equality of opportunity and diversity in your area of responsibilityPDF, 65 KB
• Unit C02 - Encourage innovation in your area of responsibilityPDF, 86 KB
• Unit C05 - Plan changePDF, 72 KB
• Unit C06 - Implement changePDF, 77 KB
• Unit D01 - Develop productive working relationships with colleaguesPDF, 81 KB
• Unit D03 - Recruit, select and keep colleaguesPDF, 86 KB
• Unit D06 - Allocate and monitor the progress and quality of work in your area of responsibilityPDF, 90 KB
• Unit D07 - Provide learning opportunities for colleaguesPDF, 70 KB
• Unit D08 - Help team members address problems affecting their performancePDF, 21 KB
• Unit D09 - Build and manage teamsPDF, 22 KB
• Unit D11 - Lead meetingsPDF, 25 KB
• Unit D12 - Participate in meetingsPDF, 20 KB
• Unit E01 - Manage a budgetPDF, 59 KB
• Unit E06 - Ensure health and safety requirements are met in your area of responsibilityPDF, 86 KB
• Unit E09 - Manage the environmental impact of your workPDF, 21 KB
• Unit E10 - Take effective decisionsPDF, 21 KB
• Unit E11 - Communicate information and knowledgePDF, 21 KB
• Unit F01 - Manage a projectPDF, 92 KB
• Unit F06 - Monitor and solve customer service problemsPDF, 42 KB
• Unit F08 - Work with others to improve customer servicePDF, 49 KB