All documents

Please find listed below all the documents which relate to this qualification.

The document categories available for this qualification are:

• Assignment materials
• Key documents
• Promotional materials
• Reports 2006
• Reports 2007
• Reports 2008
• Training
• Units
• e-assessment materials
• e-assessment software

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Assignment materials

	Exemplar material - Unit 01 - Customer support provision	PDF, 5853 KB
	Exemplar material - Unit 02 - Service delivery, planning and control - Sample assignment	PDF, 1147 KB
	Exemplar material - Unit 02 - Service delivery, planning and control	PDF, 4231 KB
	Exemplar material - Unit 03 - Hardware, equipment and systems installation	PDF, 11556 KB
	Exemplar material - Unit 29 - Investigate requirements for software solutions	PDF, 727 KB
	Exemplar material - Unit 30 - Create designs for software	PDF, 871 KB
	Exemplar material - Unit 32 - Create software programming constructs	PDF, 869 KB
	Exemplar material - Unit 33 - Test software systems	PDF, 655 KB
	Sample assignment material - Unit 01 - Customer support provision	PDF, 776 KB
	Sample assignment material - Unit 03 - Hardware/equipment and systems installation	PDF, 275 KB
	Sample assignment material - Unit 08 - Maintain equipment and systems	PDF, 891 KB
	Sample assignment materials - All units	Zip, 24120 KB

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Key documents

	Centre handbook	PDF, 180 KB
	Approval form	PDF, 522 KB
	CISCO grade book	PDF, 200 KB
	Datasheet	PDF, 49 KB
	Frequently asked questions	PDF, 86 KB

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Promotional materials

Guide to IT qualifications offered by OCR brochure

PDF, 2657 KB

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Reports 2006

Verifier's report - August

PDF, 50 KB

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Reports 2007

	Verifier's report 03560 - August	PDF, 47 KB
	Verifier's report 03562 - August	PDF, 49 KB

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Reports 2008

Verifier's report 06298 - August

PDF, 75 KB

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Training

Vocational IT - Training programme

PDF, 318 KB

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Units

	Unit 01 - Customer support provision	PDF, 24 KB
	Unit 02 - Service delivery, planning and control	PDF, 42 KB
	Unit 03 - Hardware/equipment and systems installation	PDF, 48 KB
	Unit 04 - Principles of planning telecoms services	PDF, 41 KB
	Unit 05 - Software installation	PDF, 53 KB
	Unit 06 - System testing	PDF, 72 KB
	Unit 07 - Systems and network management	PDF, 41 KB
	Unit 08 - Maintain equipment and systems (updated 18 November 2008)	PDF, 45 KB
	Unit 09 - Support ICT acquisition	PDF, 42 KB
	Unit 10 - Repair centre procedures	PDF, 36 KB
	Unit 11 - Installing, configuring and adminstrating Microsoft Windows Professional	PDF, 531 KB
	Unit 12 - Installing, configuring and administrating Microsoft Server	PDF, 531 KB
	Unit 13 - IT essentials II - Network operating systems	PDF, 531 KB
	Unit 14 - Network fundamentals	PDF, 531 KB
	Unit 15 - Routing protocols and concepts	PDF, 531 KB
	Unit 16 - LAN switching and wireless	PDF, 531 KB
	Unit 17 - WAN technologies	PDF, 531 KB
	Unit 18 - Network+	PDF, 531 KB
	Unit 19 - Managing and maintaining a Microsoft Windows Server environment	PDF, 531 KB
	Unit 20 - Implements, managing and maintaining a Microsoft Windows Server network infrastructure	PDF, 531 KB
	Unit 21 - Installing, configuring and administrating Microsoft Windows	PDF, 531 KB
	Unit 22 - Server+	PDF, 531 KB
	Unit 23 - Security+	PDF, 531 KB
	Unit 24 - Linux+	PDF, 531 KB
	Unit 25 - Wireless LANs	PDF, 531 KB
	Unit 26 - DHTI+	PDF, 531 KB
	Unit 27 - Planning and maintaining a Microsoft Windows Server network infrastructure	PDF, 531 KB
	Unit 28 - Planning, implementing and maintaining a Microsoft Windows Server infrastructure	PDF, 531 KB
	Unit 29 - Investigate requirements for software solutions	PDF, 266 KB
	Unit 30 - Create designs for software	PDF, 266 KB
	Unit 31 - Create software components (generic)	PDF, 266 KB
	Unit 32 - Create software programming constructs	PDF, 266 KB
	Unit 33 - Test software systems	PDF, 266 KB
	Unit 34 - Creating software components fundamentals of Java	PDF, 266 KB
	Unit 35 - Creating software components fundamentals of Unix	PDF, 266 KB
	Unit 36 - Developing and implementing web applications with Microsoft technologies	PDF, 266 KB
	Unit 37 - Developing web services and server components with Microsoft technologies	PDF, 266 KB
	Unit 38 - Developing and implementing Windows-based applications with Microsoft technologies	PDF, 266 KB
	Unit 39 - Developing and implementing web applications with Microsoft Visual C#.net and Microsoft Visual Studio.net	PDF, 266 KB
	Unit 40 - Developing and implementing Windows-based applications with Microsoft Visual C#.net and Microsoft Visual Studio.net	PDF, 266 KB
	Unit 41 - Designing and implementing databases with Microsoft technologies	PDF, 266 KB
	Unit 42 - Database design	PDF, 266 KB
	Unit 43 - Programming with SQL	PDF, 266 KB
	Unit 44 - Introduction to Java	PDF, 266 KB
	Unit 45 - Java programming	PDF, 266 KB

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e-assessment materials

	Approval installation tasks	PDF, 57 KB
	Candidate navigation instructions	PDF, 39 KB
	Evacuation and test recovery guide summary	PDF, 69 KB
	Evacuation and test recovery guide	PDF, 2595 KB
	Frequently asked questions	PDF, 82 KB
	IT practitioners e-test timetable - 2008/09	PDF, 308 KB
	IT practitioners e-testing support guide	PDF, 142 KB
	Minimum hardware requirements	PDF, 28 KB
	Notice to candidates	PDF, 37 KB
	User guide	PDF, 270 KB
	Using USB memory sticks for offline e-testing	PDF, 444 KB

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e-assessment software

	Examiner configuration file	Exe, 70 KB
	Reloader configuration file	Exe, 70 KB