This blog has been updated since originally published to incorporate the latest JCQ guidance.
Alison Leather, Customer Support Manager for the South East
Before you submit your marks to us, you need to inform students of their centre-assessed marks (and endorsement grades) and provide enough time for them to appeal these marks. In this blog I wanted to provide answers to the questions we often receive about this process. There’s more detail in the JCQ Instructions for conducting non-examination assessments and Instructions for conducting coursework.
The requirements relate to AS and A Levels, Cambridge Nationals, Entry Level, GCSEs and the Project qualifications. This includes the Art and Design timed exams and the A Level Sciences and GCSE (9-1) English endorsements. Whilst not a requirement, you can extend this service to other qualifications.
Schools and colleges need to:
Students must be given marks, and reviews must be completed before marks are then submitted to the awarding bodies. You need to allow enough time for this to take place before the awarding body mark submission deadlines. You may also need to consider the scheduling of timed or controlled hours sessions in order to accommodate this internal appeals process.
Teachers should issue marks only to their students. Do not issue a grade or what you think their grade would be. It’s good practice to let students know their centre marks could change after an internal review and also after external moderation. (A candidate consent form could help you with this.)
This is a decision for your school or college. You should consider how you are going to inform students, the format you’re going to use and the timescale for issuing marks to allow enough time to carry out any reviews.
You need to inform students they can request a review of the centre’s marking of the assessment. How you do this is up to you. You must also let students know they can request copies of materials to assist them in considering whether to request a review.
These materials could include a copy of their marked work (not the original), the relevant specification and associated subject-specific documents, such as assessment grids or candidate assessment forms. Teachers need to use their professional judgement about what they think the student will need to see in order to decide whether or not to formally request an internal review. That might vary from subject to subject and teachers should refer to the specifications for any exceptions.
Yes, the standard marking criteria for internally assessed work are in the specifications which are publically available.
This is a decision for your school or college. It will depend upon internal deadlines for marking, internal standardisation arrangements, staffing arrangements and resources. The OCR mark submission deadlines are available within our key dates spreadsheet.
This is a decision for your school or college – it may depend on whether your policy is to charge for other services.
This is a decision for your school or college. It would be reasonable to ask students to explain why they wish to request a review and what they believe the issue to be.
Students cannot have additional pages marked. Reviews must be carried out after students have submitted their final work to be marked.
The reviewer has to be someone who has appropriate competence and who was not involved in the initial marking and therefore not considered to have a conflict of interest:
If a reviewer is involved in an internal appeal, they are connected to the assessment and so centre-assessed work can be shared with them.
You need to make sure all those carrying out a review are ‘standardised’ so they can review to a consistent standard. If you are using someone who has not already been involved in the marking, eg a third party from a different school/college, you will need to train whoever carries out the review.
Reviewers will need access to necessary materials and candidate work and should, therefore, be instructed on the data protection policy of your school or college.
The reviewer is required to correct any marking error. If there is a difference of opinion between the original marking and the review of marking, centres must resolve this and submit marks to the awarding organisation which they believe are correct for each candidate.
This is a decision for your school or college. Once the review has taken place, there is unlikely to be time for students to appeal this further unless candidates submit work very early.
Alison Leather - Customer Support Manager (South East)
Alison is Customer Support Manager for the South East region. The Customer Support Team provides support, training and guidance for centres administering OCR qualifications.
Alison has worked in education since 1995, as an Exams Manager in a college, a Centre Support Officer with the National Assessment Agency (NAA) and an Exams Officer in a secondary school – so she knows how challenging and rewarding it can be working in the exams office. Alison joined OCR as Customer Support Manager in 2007.