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Vocational Qualifications (Certification only) Business and Administration Level 4 Diploma - 10337

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  • Qualifications
  • Vocational Qualifications (Certification only)
  • Business and Administration Level 4 Diploma - 10337
  • Business and Administration Level 4 Diploma - 10337

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Thinking of teaching this qualification?

  • Evidence checklists are now mandatory

    Evidence checklists are now mandatory and therefore must be used in ALL cases. Please see Notice to Centres below for further information.

  • Withdrawal of qualification

    Following a review of our qualifications, we have decided to withdraw this qualification.  The final date for entries will be 31 December 2020 and the final certification date will be 31 December 2022.

  • Adapted assessment (2020/21)

    During this challenging period, there may be some changes made to assessments to enable remote delivery/assessment and this is referred to as an adapted assessment. Guidance on permitted adaptations is available on our support centre.

This qualification aims to develop learners' knowledge and understanding of complex business functions and activities. It accredits learners’ abilities to critically analyse and evaluate a range of business and administrative systems and processes.

Benefits

  • Knowledge component of the Higher Apprenticeship in Business and Professional Administration
  • Assessment is flexible to suit differing candidate requirements
  • Available on-demand.

  • (5) Key documents
    • Centre handbook (PDF, 567KB)
    • Datasheet (PDF, 347KB)
    • Internal standardisation generic guide (PDF, 584KB)

      Internal standardisation generic guide

      Download

    • Qualification withdrawal - Frequently asked questions (PDF, 422KB)
    • Virtual visit presentation for verified qualifications
  • (6) Subject information updates
    • Notice to centres - Business Administration, Customer Service and Management & Leadership Apprenticeships (PDF, 62KB)
    • Amendments to Unit 4 evidence checklist
    • Vocational qualifications arrangements for 2020/21
    • Vocational qualifications arrangements update
    • Withdrawal of Business Administration, Customer Service and Management and Leadership qualifications
    • Withdrawal update for Business Administration qualifications
  • (16) Assignment materials
    • Unit 01 - Supporting business activities - Evidence checklist (DOC, 150KB)
    • Unit 01 - Supporting business activities - Model assignment (PDF, 57KB)
    • Unit 02 - Managing sustainability and risk - Evidence checklist (DOC, 126KB)
    • Unit 02 - Managing sustainability and risk - Model assignment (PDF, 50KB)
    • Unit 03 - Communicating in business - Evidence checklist (DOC, 128KB)
    • Unit 03 - Communicating in business - Model assignment (PDF, 50KB)
    • Unit 04 - Culture and ethics in a business environment - Evidence checklist (DOC, 131KB)
    • Unit 04 - Culture and ethics in a business environment - Model assignment (PDF, 52KB)
    • Unit 05 - Business administration systems - Evidence checklist (DOC, 146KB)
    • Unit 05 - Business administration systems - Model assignment (PDF, 51KB)
    • Unit 06 - Managing people and performance in a business environment - Evidence checklist (DOC, 150KB)
    • Unit 06 - Managing people and performance in a business environment - Model assignment (PDF, 61KB)
    • Unit 07 - Personal effectiveness in a business environment - Evidence checklist (DOC, 137KB)
    • Unit 07 - Personal effectiveness in a business environment - Model assignment (PDF, 54KB)
    • Unit 08 - Managing business facilities - Evidence checklist (DOC, 140KB)
    • Unit 08 - Managing business facilities - Model assignment (PDF, 57KB)
  • (1) Forms
    • Submission cover sheet (PDF, 872KB)
  • (7) Question papers, mark schemes and reports
    • (2) 2014 - June series
      • Examiners' report - June (PDF, 417KB)
      • Examiners' report - June (PDF, 417KB)
    • (1) 2015 series
      • Examiners' report 2014-2015 (PDF, 274KB)
    • (1) 2016 series
      • Examiners' report - 2015/16 (PDF, 258KB)
    • (1) 2017 series
      • Examiners' report - 2016/17 (PDF, 211KB)
    • (1) 2018 series
      • Examiners' report - Business & Admin L4
    • (1) 2019 - June series
      • Moderators' report - VQ/VQC Business and Administration Level 4 Diploma
  • (8) Units
    • Level 4 - Unit 01 - Supporting business activities (PDF, 168KB)
    • Level 4 - Unit 02 - Managing sustainability and risk (PDF, 118KB)
    • Level 4 - Unit 03 - Communicating in business (PDF, 123KB)
    • Level 4 - Unit 04 - Culture and ethics in a business environment (PDF, 121KB)
    • Level 4 - Unit 05 - Business administration systems (PDF, 208KB)
    • Level 4 - Unit 06 - Managing people and performance in a business environment (PDF, 161KB)
    • Level 4 - Unit 07 - Personal effectiveness in a business environment (PDF, 141KB)
    • Level 4 - Unit 08 - Managing business facilities (PDF, 147KB)

Teaching and learning resources

  • (1) Support materials
    • Business administration - Writing, referencing and avoiding plagiarism guide (PDF, 2MB)
  • (1) Teacher guides
    • Command verb definitions (PDF, 1MB)
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