If you’re not happy with the outcome of a candidate’s results, centres may submit a review of marking or moderation.
If you are not sure which service you need, see our guide:
An access to scripts request should not be confused with a copy of a reviewed script. You can request a copy of a reviewed script when you submit a service 1, service 2 or priority service 2 review of marking. (See our how to submit a review page.)
Before submitting a review, centres must obtain the written consent of candidates for Service 1 clerical checks and Service 2 post-results reviews of marking since, with these services, candidates’ marks and subject grades may be lowered.
Written candidate consent is not required for a Service 3 review of moderation as candidates’ marks may be lowered but their published subject grades will not be lowered in the series concerned. However, be aware a lowered mark may be carried forward to future certification.
By submitting your online application, you are confirming candidate consent has already been obtained. Copies of candidate consent forms do not need to be sent to OCR, but should be retained at your centre for at least six months following the outcome of the review or any subsequent appeal.
A sample candidate consent form is provided below:
For Service 1 and Service 2, you will not be charged for your review if the certification grade changes or, for unitised qualifications, if the unit grade changes. For Service 3, you will not be charged if your centre marks are reinstated.
We’ll send an invoice when the review is complete. Invoices will usually be sent in the following months:
A more detailed explanation of our charging policy can be found below. For a full list of charges, see our fees list.
All reviews of marking or moderation must be submitted by the deadline and will not be accepted after these dates (see key dates).
Reviews are submitted at unit level for unitised qualifications or component level for linear qualifications.
Instructions for submitting your review and viewing the outcome are available on the following page:
Once you have submitted a review of marking or moderation, if you wish to amend or cancel your request:
If you still have concerns following the outcome of a review, see our appeals page for more details.
Depending on the qualification, we offer the following services:
Before submitting a review, centres must obtain the written consent of candidates for clerical checks and post-results reviews of marking since, with these services, candidates’ marks and subject grades may be lowered.
By submitting your application, you are confirming candidate consent has already been obtained.
Copies of candidate consent forms do not need to be sent to OCR.
There is no charge for a clerical re-check. For a full list of charges, see our fees list. Where the subject grade changes as a consequence of the review, no fee will be charged.
Centres can either request to be invoiced following the outcome of the review or send a cheque with the application form. If the enquiry is successful, the centre will not be invoiced for the fee. If a cheque was sent with the review, this will be returned if the enquiry is successful.
Reviews of marking and moderation must be submitted within three months of the receipt of results or, in the case of Cambridge Technicals tested units, by the deadline above.
To submit a review, please complete the form below and email it to VQ.firstname.lastname@example.org.
For Certificates of Professional Competence (CPC) case study units (05689 and 05678), Level 4 Certificate in Management Consulting and Cambridge Technicals tested units, if you would like a copy of the reviewed script, please request this at the same time as you submit your review.
The outcome of each review will be confirmed by email. You should expect to receive an outcome as follows:
Where a grade changes and a certificate has already been issued, a replacement will be issued showing the revised grade once the centre returns the original to OCR.