My results are missing. What do I do?
Contact your school/college straight away with your concerns. If necessary, your Exams Officer will be able to submit an investigation via the appropriate route.
I don't agree with my results. What do I do?
Contact your school/college straight away with your concerns. If necessary, your Exams Officer will be able to submit an investigation via the appropriate route.
I’ve heard there was an error on my paper. How can I be sure the result is correct?
We are confident that necessary action is taken to ensure that students receive the right results. We use a number of methods to ensure fairness so no candidate will be disadvantaged. The different methods which we can use, as appropriate, include:
- Giving credit for an alternative answer
- Disregarding a question
- Asking examiners to look at crossed out work or other evidence that shows individuals may have been disadvantaged
- Comparing performance on the affected question with the rest of the paper, particularly those questions which follow it
- Comparing estimated and actual grades this year to those in previous years
- Setting the grade boundaries to take account of any problems
- Issuing a grade determined by the performance of the student on other units.
We are able to draw upon a range of statistical techniques to identify students whose performance was affected.
There is also the option for teachers to apply for special consideration for anyone who has been affected. Special consideration is a tried and tested system, well known to schools and colleges, for dealing with a wide variety of events that can impact on candidate performance.
My school/college has applied for a review on my behalf. When will I find out the outcome?
Your school/college can apply for a review on your behalf. There are different deadlines for applications/notifications of reviews - your school/college should be able to advise you of the best service to use. If your school/college has submitted a review on your behalf and you are waiting for confirmation of a university place, it is advisable to inform your university so that they can take this into account when making their decisions.
I've received the outcome of the review, but am still not happy with my results. What do I do now?
Speak to your school/college in the first instance. They can talk you through your results and the options available to you, including the appeals process.
Please note that we cannot accept enquiries about results or appeals from candidates or parents. These have to come directly from your school/college.
How much do reviews (post-results services) cost?
Reviews can only be requested through your school/college - we cannot accept requests from candidates or parents. Details of the fees we charge school/colleges can be found in the OCR Fees List. However, whether any of this fee is passed on to candidates depends on the school/college, so speak to your school/college in the first instance.