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    Vocational Qualifications (QCF) Administration (Business Professional) Level 1 Diploma - 03954

    • Home
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    • Vocational Qualifications (QCF)
    • Administration (Business Professional) Level 1 Diploma - 03954

    This qualification recognises learners' achievement in routine administrative practice. It provides accreditation for the key knowledge, skills and understanding that would be needed by a new employee in an administrative job role. The qualification is flexible, allowing learners to choose individual units that best fit their needs and level of achievement, whilst at the same time ensuring that essential areas of knowledge and skill from the administrative sector are covered.

    Benefits

    • Flexible structure enabling centres and learners to choose the units most relevant to them.
    • Modern, flexible assessments.
    • Mandatory units covering essential skills with a range of optional units.

    • (3) Key documents
      • Centre handbook.PDF, 243KB
      • Datasheet - Levels 1 to 4.PDF, 1MB
      • Frequently asked questions - FAQs.PDF, 121KB
    • (6) Notices to centres
      • Notice to centres - Accreditation of new QCF Administration (Business Professional) qualifications.PDF, 333KB
      • Notice to centres - Centre update.PDF, 34KB New
      • Notice to centres - OCR Skills for Business qualifications.PDF, 52KB
      • Notice to centres - September 2011 update.PDF, 31KB New
      • Notice to centres - Submission of candidate evidence.PDF, 28KB New
      • Notice to centres - Update to Level 3 - Unit 23 - Apply legislation affecting organisations.PDF, 18KB New
    • (22) Assignment materials
      • Level 1 - Unit 01 - Working in business and administration - Model assignment.PDF, 117KB
      • Level 1 - Unit 01 - Working in business and administration - Witness statement.DOC, 130KB New
      • Level 1 - Unit 02 - Creating business documents - Model assignment.PDF, 364KB
      • Level 1 - Unit 03 - Making and receiving calls - Model assignment.PDF, 78KB
      • Level 1 - Unit 03 - Making and receiving calls - Witness statement.DOC, 116KB New
      • Level 1 - Unit 04 - Welcome visitors - Model assignment.PDF, 206KB
      • Level 1 - Unit 04 - Welcoming visitors - Witness statement.DOC, 109KB New
      • Level 1 - Unit 05 - Handling mail - Model assignment.PDF, 195KB
      • Level 1 - Unit 05 - Handling mail - Witness statement.DOC, 106KB New
      • Level 2 - Unit 08 - Career planning in administration - Model assignment.PDF, 100KB New
      • Level 2 - Unit 09 - Communicate with customers - Model assignment.PDF, 100KB New
      • Level 2 - Unit 09 - Communicate with customers - Witness statement.DOC, 132KB New
      • Level 2 - Unit 10 - Teamwork in administration - Model assignment.PDF, 92KB New
      • Level 2 - Unit 10 - Teamwork in administration - Witness statement.DOC, 124KB
      • Level 2 - Unit 11 - Financial transactions - Model assignment.PDF, 381KB New
      • Level 2 - Unit 11 - Financial transactions - Model Witness statement.DOC, 118KB New
      • Level 2 - Unit 12 - Organise business travel and accommodation - Model assignment.PDF, 102KB New
      • Level 2 - Unit 12 - Organise business travel and accommodation - Witness statement.DOC, 126KB New
      • Level 2 - Unit 13 - Organise meetings - Model assignment.PDF, 98KB New
      • Level 2 - Unit 13 - Organise meetings - Witness statement.DOC, 124KB New
      • Level 2 - Unit 14 - Handling diary systems - Witness statement.DOC, 130KB New
      • Level 2 - Unit 14 -Handling diary systems - Model assignment.PDF, 182KB New
    • (4) Forms
      • Centre approval form (PDF, 143KB) Updated 14/01/2013
      • Centre approval form - Interactive (PDF, 766KB) Updated 14/01/2013
      • Internal standardisation form.PDF, 24KB
      • Submission cover sheet.PDF, 1MB
    • (11) Support materials
      • Level 1 - Unit 01 - Working in Business and Administration - Sample scheme of work.DOC, 449KB
      • Level 1 - Unit 01 - Working in Business and Administration - Task 01 - Candidate style answers.PDF, 40KB New
      • Level 1 - Unit 01 - Working in Business and Administration - Task 11 - Candidate style answers.PDF, 28KB New
      • Level 1 - Unit 02 - Creating business documents - Sample scheme of work.DOC, 470KB
      • Level 1 - Unit 02 - Creating Business Documents - Task 05 - Candidate style answers.PDF, 19KB New
      • Level 1 - Unit 02 - Creating business documents - Task 06 - Candidate style answers.PDF, 19KB New
      • Level 1 - Unit 02 - Creating business documents - Task 07 - Candidate style answers.PDF, 20KB New
      • Level 1 - Unit 02 - Creating business documents - Task 08 - Candidate style answers.PDF, 23KB New
      • Link to administration activites produced for welsh government
      • Model assignment user guide.PDF, 282KB New
      • Skills guide portfolio - Version 1 (PDF, 20MB) New
    • (37) Units
      • Lefel 2 - Unit 03947 - Cynhyrchu testun.PDF, 89KB
      • Lefel 2 - Unit 03948 - Prosesu geiriau.PDF, 96KB
      • Level 1 - Unit 00004 - Text production - Screen reader.PDF, 76KB
      • Level 1 - Unit 01 - Working in business and administration.PDF, 63KB
      • Level 1 - Unit 02 - Creating business documents.PDF, 53KB
      • Level 1 - Unit 03 - Making and receiving calls.PDF, 45KB
      • Level 1 - Unit 04 - Welcoming visitors.PDF, 38KB
      • Level 1 - Unit 05 - Handling mail.PDF, 58KB
      • Level 1 - Unit 06966 - Text production.PDF, 94KB
      • Level 1 - Unit 06967 - Audio transcription.PDF, 70KB
      • Level 1 - Unit 06968 - Business presentations.PDF, 61KB
      • Level 1 - Unit 06969 - Computer keyboard skills.PDF, 39KB
      • Level 1 - Unit 06970 - Legal text processing.PDF, 79KB
      • Level 1 - Unit 06971 - Mailmerge.PDF, 59KB
      • Level 1 - Unit 06972 - Shorthand speed skills.PDF, 61KB
      • Level 1 - Unit 06973 - Speed keying.PDF, 79KB
      • Level 1 - Unit 06974 - Word processing.PDF, 78KB
      • Level 2 - Unit 00005 - Text production - Screen reader.PDF, 80KB
      • Level 2 - Unit 06975 - Text production.PDF, 97KB
      • Level 2 - Unit 06976 - Audio transcription.PDF, 67KB
      • Level 2 - Unit 06977 - Business presentations.PDF, 64KB
      • Level 2 - Unit 06978 - Document presentation.PDF, 122KB
      • Level 2 - Unit 06980 - Legal audio transcription.PDF, 72KB
      • Level 2 - Unit 06994 - Mailmerge.PDF, 63KB
      • Level 2 - Unit 06995 - Medical audio transcription.PDF, 68KB
      • Level 2 - Unit 06996 - Medical word processing.PDF, 89KB
      • Level 2 - Unit 06997 - Shorthand speed skills.PDF, 61KB
      • Level 2 - Unit 06998 - Speed keying.PDF, 53KB
      • Level 2 - Unit 06999 - Word processing.PDF, 89KB
      • Level 2 - Unit 08 - Career planning in administration.PDF, 28KB
      • Level 2 - Unit 09 - Communicate with customers.PDF, 25KB
      • Level 2 - Unit 10 - Teamwork in administration.PDF, 26KB
      • Level 2 - Unit 11 - Financial transactions.PDF, 25KB
      • Level 2 - Unit 12 - Organise business travel and accommodation.PDF, 25KB
      • Level 2 - Unit 13 - Organise meetings.PDF, 27KB
      • Level 2 - Unit 14 - Handling diary systems.PDF, 24KB
      • Level 3 - Unit 03933 - Audio transcription.PDF, 69KB
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