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This qualification recognises the skills and competences of candidates in the workplace. The qualification is for practitioners who work directly with clients, disseminating information, advice and some level of guidance. Candidates will be working with information that is often interpreted by others, usually working within some clear guidelines.
We’ve put together this guide to give additional guidance on how internal standardisation may be approached. These guidelines must be used in conjunction with the centre handbook and admin guide relevant to the qualification you are delivering.