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This qualification will be withdrawn on 31/08/17. The final entry date is 31/08/17. The final certification date is 31/08/19.
If your centre has DCS status, please refer to the document below.
This qualification provides evidence of competence in working in an office environment. Learners can choose optional units from a range of areas including customer service, communications and IT. They can progress to a Level 2 in Business and Administration, or other Level 2 qualifications.
We’ve put together this guide to give additional guidance on how internal standardisation may be approached. These guidelines must be used in conjunction with the centre handbook and admin guide relevant to the qualification you are delivering.