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    Vocational Qualifications (QCF) Business and Administration Level 3 Diploma (NVQ) - 04708

    • Home
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    • Vocational Qualifications (QCF)
    • Business and Administration Level 3 Diploma (NVQ) - 04708

    This qualification is a competence based qualification. It is aimed at people who already have experience of office-based skills and wish to specialise in business and administration functions; perhaps in, or preparing for a line management role. Learners can choose from a bank of optional units which show their ability to negotiate, supervise, manage and contribute to the running of an office. On completion, learners can progress to a Level 4 qualification..

    Benefits

    • Meets the 'full' qualification threshold.
    • Small sized units allow for flexible learning and delivery.
    • Units allow learners to demonstrate skills which are transferrable.
    • Some units can be used towards other qualifications.

    • (3) Key documents
      • Centre handbook.PDF, 283KB
      • Cfa - 2010 Business and Administration assessment guidance (QCF) - June 2010.PDF, 565KB
      • Datasheet.PDF, 519KB
    • (3) Notices to centres
      • Notice to centres - Documentation.PDF, 46KB
      • Notice to centres - Qualifications accredited.PDF, 42KB
      • Notice to centres - Update (PDF, 59KB) New
    • (8) Assessment materials
      • Assessment decision record.DOC, 85KB
      • Assessment feedback record.DOC, 82KB
      • Assessment planning record.DOC, 84KB
      • Business and Administration - Evidence record sheet.DOC, 142KB
      • Evidence record sheets.ZIP, 10MB
      • Evidence summary sheet.DOC, 88KB
      • Record of achievement - Diploma.DOC, 335KB
      • Witness list.DOC, 93KB
    • (2) Support materials
      • Competence Level 3 NVQ Certificate - Student guide (PDF, 849KB) New
      • Skills guide portfolio - Version 1 (PDF, 20MB) New
    • (98) Units
      • Level 1 - Unit 113 - Use occupational and safety guidelines when using keyboards.PDF, 91KB
      • Level 2 - Unit 207 - Use electronic message systems.PDF, 60KB
      • Level 2 - Unit 208 - Use diary systems.PDF, 62KB
      • Level 2 - Unit 209 - Take minutes.PDF, 69KB
      • Level 2 - Unit 210 - Handle mail.PDF, 66KB
      • Level 2 - Unit 211 - Provide reception services.PDF, 67KB
      • Level 2 - Unit 212 - Produce documents in a business environment.PDF, 67KB
      • Level 2 - Unit 213 - Prepare text from notes.PDF, 65KB
      • Level 2 - Unit 214 - Prepare text from notes using touch typing - 40 wpm.PDF, 65KB
      • Level 2 - Unit 215 - Prepare text from shorthand - 60 wpm.PDF, 94KB
      • Level 2 - Unit 216 - Prepare text from recorded audio instruction - 40 wpm.PDF, 93KB
      • Level 2 - Unit 217 - Organise and report data.PDF, 62KB
      • Level 2 - Unit 218 - Research information.PDF, 63KB
      • Level 2 - Unit 219 - Store and retrieve information.PDF, 63KB
      • Level 2 - Unit 220 - Archive information.PDF, 70KB
      • Level 2 - Unit 221 - Use office equipment.PDF, 93KB
      • Level 2 - Unit 222 - Maintain and issue stationery stock items.PDF, 95KB
      • Level 2 - Unit 223 - Support the organisation of an event.PDF, 96KB
      • Level 2 - Unit 224 - Support the co-ordination of an event.PDF, 91KB
      • Level 2 - Unit 225 - Support the organisation of business travel or accommodation.PDF, 66KB
      • Level 2 - Unit 226 - Support the organisation of meetings.PDF, 92KB
      • Level 2 - Unit 227 - Respond to change in a business environment.PDF, 73KB
      • Level 2 - Unit 228 - Support the management and development of an information system.PDF, 71KB
      • Level 2 - Unit 229 - Administer human resources records.PDF, 78KB
      • Level 2 - Unit 230 - Administer the recruitment and selection process.PDF, 94KB
      • Level 2 - Unit 238 - Bespoke software.PDF, 28KB
      • Level 2 - Unit 239 - Data management software.PDF, 28KB
      • Level 2 - Unit 240 - Database software.PDF, 29KB
      • Level 2 - Unit 241 - Improving productivity using IT.PDF, 30KB
      • Level 2 - Unit 242 - IT security for users.PDF, 28KB
      • Level 2 - Unit 243 - Presentation software.PDF, 31KB
      • Level 2 - Unit 244 - Set up an IT system.PDF, 29KB
      • Level 2 - Unit 245 - Spreadsheet software.PDF, 30KB
      • Level 2 - Unit 246 - Using collaborative technologies.PDF, 32KB
      • Level 2 - Unit 247 - Website software.PDF, 32KB
      • Level 2 - Unit 248 - Word processing software.PDF, 31KB
      • Level 2 - Unit 256 - Meet and welcome visitors.PDF, 92KB
      • Level 2 - Unit 257 - Administer parking dispensations - Draft.PDF, 68KB
      • Level 3 - Unit 301 - Manage own performance in a business environment.PDF, 96KB
      • Level 3 - Unit 302 - Evaluate and improve own performance in a business environment.PDF, 93KB
      • Level 3 - Unit 303 - Work in a business environment.PDF, 100KB
      • Level 3 - Unit 304 - Solve business problems.PDF, 95KB
      • Level 3 - Unit 305 - Work with other people in a business environment.PDF, 97KB
      • Level 3 - Unit 306 - Contribute to decision-making in a business environment.PDF, 95KB
      • Level 3 - Unit 307 - Negotiate in a business environment.PDF, 93KB
      • Level 3 - Unit 308 - Supervise a team in a business environment.PDF, 96KB
      • Level 3 - Unit 309 - Communicate in a business environment.PDF, 96KB
      • Level 3 - Unit 310 - Develop a presentation.PDF, 92KB
      • Level 3 - Unit 311 - Deliver a presentation.PDF, 94KB
      • Level 3 - Unit 312 - Design and produce documents in a business environment.PDF, 96KB
      • Level 3 - Unit 313 - Prepare text from notes using touch typing - 60 wpm.PDF, 93KB
      • Level 3 - Unit 314 - Prepare text from shorthand - 80 wpm.PDF, 94KB
      • Level 3 - Unit 315 - Prepare text from recorded audio instruction - 60 wpm.PDF, 93KB
      • Level 3 - Unit 316 - Support the design and development of an information system - Draft.PDF, 37KB
      • Level 3 - Unit 317 - Monitor information systems.PDF, 71KB
      • Level 3 - Unit 318 - Analyse and report data.PDF, 68KB
      • Level 3 - Unit 319 - Order products and services.PDF, 94KB
      • Level 3 - Unit 320 - Plan and organise an event.PDF, 95KB
      • Level 3 - Unit 321 - Co-ordinate an event.PDF, 94KB
      • Level 3 - Unit 322 - Plan and organise meetings.PDF, 95KB
      • Level 3 - Unit 323 - Organise business travel or accommodation.PDF, 94KB
      • Level 3 - Unit 324 - Evaluate organisation of business travel or accommodation.PDF, 90KB
      • Level 3 - Unit 325 - Supervise an office facility.PDF, 94KB
      • Level 3 - Unit 326 - Contribute to innovation in a business environment.PDF, 49KB
      • Level 3 - Unit 327 - Contribute to running a project.PDF, 48KB
      • Level 3 - Unit 328 - Deliver, monitor and evaluate customer service to internal customers.PDF, 94KB
      • Level 3 - Unit 329 - Deliver, monitor and evaluate customer service to external customers.PDF, 95KB
      • Level 3 - Unit 330 - Agree a budget.PDF, 90KB
      • Level 3 - Unit 332 - Provide administrative support in schools.PDF, 93KB
      • Level 3 - Unit 333 - Administer parking and traffic challenges, representations and civil parking appeals.PDF, 94KB
      • Level 3 - Unit 334 - Administer statutory parking and traffic appeals.PDF, 102KB
      • Level 3 - Unit 335 - Administer parking and traffic debt recovery.PDF, 84KB
      • Level 3 - Unit 338 - Administer legal files.PDF, 92KB Updated 18/01/2013
      • Level 3 - Unit 342 - Bespoke software.PDF, 30KB
      • Level 3 - Unit 343 - Data management software.PDF, 29KB
      • Level 3 - Unit 344 - Database software.PDF, 30KB
      • Level 3 - Unit 345 - Improving productivity using IT.PDF, 30KB
      • Level 3 - Unit 346 - IT security for users.PDF, 28KB
      • Level 3 - Unit 347 - Presentation software.PDF, 27KB
      • Level 3 - Unit 348 - Set up an IT system.PDF, 31KB
      • Level 3 - Unit 349 - Spreadsheet software.PDF, 32KB
      • Level 3 - Unit 350 - Using collaborative technologies.PDF, 32KB
      • Level 3 - Unit 351 - Website software.PDF, 33KB
      • Level 3 - Unit 352 - Word processing software.PDF, 31KB
      • Level 3 - Unit 353 - Use customer service as a competitive tool.PDF, 34KB
      • Level 3 - Unit 354 - Monitor and solve customer service problems.PDF, 34KB
      • Level 3 - Unit 356 - Build case files.PDF, 77KB
      • Level 3 - Unit 357 - Manage case files.PDF, 89KB
      • Level 4 - Unit 410 - Design and develop an information system.PDF, 67KB
      • Level 4 - Unit 411 - Manage and evaluate an information system.PDF, 73KB
      • Level 4 - Unit 418 - Contribute to innovation in a business environment.PDF, 83KB
      • Level 4 - Unit 419 - Plan change for a team.PDF, 71KB
      • Level 4 - Unit 421 - Manage budgets.PDF, 92KB
      • Level 4 - Unit 422 - Manage physical resources.PDF, 47KB
      • Level 4 - Unit 423 - Manage the environmental impact of work activities.PDF, 44KB
      • Level 4 - Unit 426 - Provide leadership and direction for own area of responsibility.PDF, 47KB
      • Level 4 - Unit 427 - Support learning and development within own area of responsibility.PDF, 42KB
      • Level 4 - Unit 428 - Develop working relationships with colleagues and stakeholders.PDF, 46KB
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        OCR pilot traineeship in Kent tests government initiative

        20/05/2013

        OCR today launched a pilot traineeship designed to help young people in areas of high unemployment in Kent gain skills and experience to secure places on apprenticeships or other sustainable employment, just days after the government gave traineeships the official go ahead.

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        Making maths add up

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        OCR’s parent body, Cambridge Assessment, held a lively debate at the British Library on 15 May about whether the 'right' maths is being taught in schools.

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        Deadline approaching for OCR bursaries

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        Cambridge Technicals - Unit 18 - Animation for WWW 
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        I was wondering if anybody has any inspiring ideas about how to teach the key studies at either AS or A2?

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