Results missing from EDI files
If you have results missing from your EDI files, check whether the result is available in Interchange and hasn’t been included in the file. This is often due to a missing unique candidate identifier (UCI), or the result was issued after the EDI file was created.
If the result is still missing, use our guidance to help identify and resolve the issue.
Student's certification status has changed
Check whether the student is still expecting a qualification result this summer, eg they may have deferred certification or left the course.
If you told us at Checkpoint 1 the student was expecting a qualification result and they are no longer planning to certificate this summer, please email us at vqprocessing@ocr.org.uk so we can update their certification status.
Student is not entered for the correct qualification
If a student is entered for the wrong size qualification, you need to make top-up/move down entries via EDI or Interchange – see ‘Topping up and moving down’ above.
Student's previous qualification grade has not improved
Where a qualification has previously been achieved, a new qualification result is only issued if the qualification grade is improved.
A new qualification result will not be issued where a student:
- re-sat units and the unit results do not improve the grade previously achieved
- does not have any new unit achievements to use towards the qualification
If the result is still missing, use our guidance to help you identify and resolve the issue.
Student has not achieved the qualification they're currently entered for, but has achieved other qualifications in the same subject and at the same level
Check the student is still expecting a result for the qualification they are currently entered for.
You may also need to inform the student of any other qualification result(s) they have achieved.
If the result is still missing, use our guidance to help you identify and resolve the issue.
Student was absent from an exam in the June 2023 series for a required unit
You can view units with an ‘Absent’ status in Interchange – hover over ‘Cambridge Technicals’ in the left-hand menu and click ‘Test Results’.
In the Progress Tracker, the ‘Absent’ status shows whilst the exam series is live (if the student achieved the unit in a previous exam series, the unit status shows as ‘Result achieved’).
You may also need to check your copy of the attendance register.
If the student was eligible for special consideration absence and an application was submitted and accepted, an assessed grade for the unit(s) is issued. If you have any queries about special consideration, please contact our Special Requirements team at srteam@ocr.org.uk.
If the student isn't eligible for special consideration absence, you can move the student down to a smaller qualification provided they’ve achieved the right combination of units – see ‘Topping up and moving down’ above.
Student did not achieve a required unit (‘U’ or ‘Not Achieved’ grade issued)
A qualification grade won’t be awarded if the student hasn’t achieved the minimum grade for one or more of the required units.
Check for any units that haven't been achieved. Students who do not reach the minimum standard for the unit will be unclassified (‘U’) or ‘Not Achieved’ for Level 2 units (1C).
Note: Unclassified (‘U’) grades at qualification level are only awarded if a student fails a mandatory examined unit twice and all other unit rules of combination are met.
Provided the student has achieved the right combination of units, you can move them down to a smaller qualification – see ‘Topping up and moving down’ above.