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If you would like to replace a lost certificate or apply for a certifying statement of results, you will need to complete an application form. To download the form, find out information on costs and get the answers to other frequently asked questions, take a look at our dedicated page.
If you are a student or parent and have a question about your results then please speak to your teacher or exams officer first. They can advise you on all options and next steps. Requests for OCR to review your results can only be submitted through your school or college. For more information, please see our Getting your results page.
If you are a teacher, exams officer or another member of staff at one of our centres, our Customer Contact Centre will be available to take your calls. For details of how to contact us, please see below.
Standard opening times - For support and information on our products and services please send us an email, or call between 8.00am and 5.30pm Monday to Friday.
For answers to frequently asked questions about OCR's qualifications and services, visit the Answers@OCR website.
For qualifications for people aged 14 to 19 years of age (general) including GCSE, GCE and Asset Languages, please contact:
Tel: 01223 553998
Fax: 01223 552627
For skills and employment qualifications (vocational) including Cambridge Nationals, NVQs, Key Skills, Basic Skills and CLAiT, please contact:
Tel: 02476 851509
Fax: 02476 421944
Please note: For staff training purposes and as part of our quality assurance programme your call may be recorded or monitored.