The Customer Contact Centre offers support to Centres and candidates as well as giving information on OCR's products and services. For queries relating to any of our qualifications, please contact the OCR Customer Contact Centre. We are open to take your calls between 8.00am and 5.30pm, Monday to Friday.
For any general queries about OCR please contact the Customer Contact Centre on 01223 553998.
We also have a number of national offices which can provide additional support.
The OCR Customer Contact Centre also takes queries relating to the Freedom of Information Act.
Please note: For staff training purposes and as part of our quality assurance programme, your call may be recorded or monitored.
This department is the first point of contact for all of OCR's customers regarding general and vocational qualifications.