The last date to register candidates is 31/08/2017. Certification is available until 31/08/2019.
Please refer to the Notice to centres below for further information, including the last certification dates.
This qualification provides evidence of competence in working in an office environment. Learners can choose optional units from a range of areas including customer service, communications and IT. They can progress to a Level 2 in Business and Administration, or other Level 2 qualifications.
We’ve put together this guide to give additional guidance on how internal standardisation may be approached. These guidelines must be used in conjunction with the centre handbook and admin guide relevant to the qualification you are delivering.