Scope of service
OCR (Oxford Cambridge and RSA Examinations) is a leading UK awarding organisation committed to providing qualifications that enable learners of all ages to achieve their full potential. We offer a wide range of qualifications that recognise achievement and equip people with the knowledge and skills they need for now and the future.
Regulations and policies
The five awarding organisations under the JCQ umbrella (OCR, AQA, CCEA, Pearson and WJEC) have published common regulations for schools, colleges and other educational and training organisations which are examination and assessment centres. A link to these general regulations can be found on the regulation and policy page, together with links to other OCR, regulatory and JCQ documents which contain regulations and guidance including Codes of Practice, Equal Opportunities Policy, Special Requirements, Centre Registration and Malpractice.
Ofqual is the regulator of qualifications for the awarding organisations in England, Welsh Government for Wales and CCEA for Northern Ireland.
Use of OCR logo
OCR and Recognising Achievement are registered trademarks. The OCR logo may only be used by OCR approved centres and with the prior permission of OCR.
Copyright
View OCR's copyright policy which applies to materials published in paper and electronic format.
Fees
All invoices must be settled within 28 days of date of invoice. See our current fees list and group invoicing policy for further details. OCR reserves the right to charge an annual centre fee.
Customer service
We aim to provide the highest levels of service expected by our customers and committed to providing innovative high quality qualifications, we are sure that you value reliability and prompt action. Our commitment to you is set out in our targets and the ISO 9001:2008 standards.
OCR reserves the right to:
- Cease trading with you in the event that you fail to pay our invoices in a prompt manner.
- Withdraw approval or not give approval should you fail to work to the OCR regulators requirements
- Suspend or withdraw centre approval if your actions could in the opinion of OCR cause damage to the reputation of OCR.
- Withdraw centre approval in the event that no candidate entries have been received for a period of three years.
- Withdraw approval for specific qualifications if no candidate entries have been received for a period of three years.
- Determine a credit limit for an organisation as considered appropriate by OCR.
General Data Protection Regulation (GDPR)
How we will use personal data is set out in our privacy policy.
Our Data Sharing Agreement governs the transfer of shared personal data and is a supplement to the existing arrangements we have with you. The Data Sharing Agreement is intended to provide greater clarity over our respective responsibilities when handling personal data and is the only basis upon which OCR will accept personal data from a centre in relation to candidates.
Waiver/prior terms/alterations
Our failure to enforce at any time or for any period any one or more of these terms shall not be a waiver of them or of the right at any time to enforce all applicable terms and condition.
These terms of business shall not affect or override any of the arrangements for the statutory regulation of external qualifications in England, Wales and Northern Ireland.
These terms will apply until varied or replaced with alternative terms. It may on occasion be necessary to amend our Terms of Business. Any such changes shall be notified via our website and you will be bound by the updated or amended terms for the first time when you use our services after the changes have been notified.
Proper law
These terms of business will be governed by English law and the parties shall submit to the exclusive jurisdiction of the English courts.