Reviews of moderation

If your centre-assessed marks have been accepted without change, this service is not available.

A service 3 post-results review of moderation is a review of the original moderation to ensure the assessment criteria have been fairly, reliably and consistently applied. 

This service is not available for individual candidates. Requests must be made by unit/component, for all candidates at your centre who have submitted centre-assessed work.

For all qualifications, reviews can be submitted at unit or component level, where applicable.

For clerical checks and reviews of marking, you will not be charged for your review if the certification grade changes or, for unitised qualifications, if the unit grade changes. For reviews of moderation, you will not be charged if your centre marks are reinstated.

We’ll send an invoice when the review is complete. Invoices will usually be sent in the following months:

• November series – March
• January series – April
• June series – December

A more detailed explanation of our charging policy can be found below. For a full list of charges, see our fees list.

When requesting your review of moderation on Interchange, make sure you tell us whether the original coursework sample has been returned to you. Simply tick the box ‘Is your centre in possession of the original sample?’. If you have the work, and you don’t tell us, it could delay the outcome of your review.

Please see our key dates page for the relevant deadlines.

If you are working as a consortium (see consortium arrangements), the consortium co-ordinator must submit a review of moderation on behalf of the whole consortium. 

We will then contact the consortium co-ordinator to ask each centre within the consortium to give their consent for the review to go ahead.

All reviews must be submitted via Interchange. You need either the centre administrator (GQ) or post-result full access (GQ) role to access the relevant areas. 

For help on getting started with Interchange, or updating your user roles, see our Interchange pages.

To request a review:

1. Log in to Interchange, hover over ‘Post-results’ in the left-hand menu and click on ‘Review of results’.
2. Click on the relevant service you require.
   
   
   
3. On the next page, enter your name and contact details.
   
4. If you are requesting a review for a specific candidate, enter a candidate number. If you are requesting a review for multiple candidates, enter a specification/unit code. Click ‘Find’.  
5. If you would like a copy of the reviewed script, select the relevant box(es) in the ‘Copy of scripts required?’ section on the review request screen.
   
   
   
6. Click ‘Submit’.
7. You will then receive an acknowledgement email.

If you have requested a service 3 review of moderation, only candidates who have been affected after the review will be listed in this section.

Once you have submitted your request via Interchange, we will send you further instructions. Make sure you have the original moderation sample ready for despatch when you submit your request. 

You will receive your outcome within 35 calendar days. This period begins when the work is received by the reviewing moderator, not when the request is made. 

• Work submitted for review must have been kept under secure conditions and not have been returned to students
• If centre marks are reinstated then a report will not be provided
• If candidates’ marks are lowered as a result of review of moderation, their published subject grade will not be lowered for the exam series concerned
  
• Any lowered marks will be carried forward and used in any future awards.

Once you have submitted a review of marking or moderation, if you wish to amend or cancel your request:

1. Please call us immediately on 01223 553998, with your centre number, candidate number(s) and unit and/or component number(s) to hand.
2. We will then contact you to confirm whether or not your request has been accepted. If the review has already begun, the request cannot be cancelled.
3. Any further steps will be advised over the phone, including how to make sure you have an audit trail.

If you request a cancellation and it is accepted, you won't be charged.

If you change your original request, eg from a review of marking to a priority review, the relevant fee will be applied.

If you still have concerns following the outcome of a review, see our appeals page for more details: