For vocational qualifications, we can provide replacement certificates to centres for:
- Lost certificates – as the original certificate will not be returned to us, the replacement will be marked as a ‘Duplicate Certificate’.
- Damaged certificates – the original certificate(s) must be returned with the request.
- Requests for name corrections – although it is not possible to change whole names on certificates, requests to correct spelling mistakes can be made. The request must be accompanied by the original certificate(s), highlighting the change required.
If requests are made within three months of the certificate issue date, replacements will be provided free of charge. Please email your request to vqprocessing@ocr.org.uk or post your request and certificate to OCR, Westwood Way, Coventry, CV4 8JQ.
A fee is charged for each replacement certificate more than three months after the date of issue. Please see the fees list. Please email your request to VQCertReplacement@ocr.org.uk or post your request and certificate to VQ Historical Records, OCR, The Triangle Building, Shaftesbury Road, Cambridge CB2 8EA.
If you are a candidate, please make a request through your centre or use the relevant application form which is available from the Students area.