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Following a review of our qualifications, we have decided to withdraw this qualification. The final date for entries will be 30th September 2020 and the final certification date will be 30 June 2022.
During this challenging period, there may be some changes made to assessments to enable remote delivery/assessment and this is referred to as an adapted assessment. Guidance on permitted adaptations is available on our support centre.
This qualification recognises the skills and competences of candidates in the workplace. The qualification is for practitioners who work directly with clients, disseminating information, advice and some level of guidance. Candidates will be working with information that is often interpreted by others, usually working within some clear guidelines.