News and updates from the customer support team

Year

Making changes to your entries successfully - Sharon Green 25/06/2019

In her latest post, Sharon Green, Manager (Entries and Results), and her team provide some advice and guidance for making amendments to your June 2019 entries.
Reformed qualifications: Results 12/06/2019

Alison Leather, Customer Support Manager for the South East, provides a summary of how our results documents can support your results days.
Returning scripts – common questions and possible issues 21/05/2019

Paul provides some top tips and best practice for returning scripts effectively during the exam season.
Supporting centres: timetable clashes 20/03/2019

Useful guidance for managing timetable clashes and clash candidates.
Training your invigilators – Seven steps to success 19/03/2019

A guest post from Jugjit Chima, founder of The Exams Office, who shares his seven steps to successful invigilation training for your school or college.
Entering Cambridge Nationals or Cambridge Technicals for the first time 19/11/2018

Paul Jones, Senior Customer Support Manager, explains the different entry models for Cambridge Nationals and Cambridge Technicals.
Cambridge Nationals: What you need to know about admin and moderation 01/11/2018

Paul Jones, Senior Customer Support Manager, shares the key aspects of the administration for Cambridge Nationals.
Guidance on reviews of marking for June 2018 results 19/07/2018

To help schools and colleges prepare for the results season, here’s an update on reviews of marking this year.
Issuing June 2018 Cambridge Technicals (2016) Near Pass unit grades 16/07/2018

We talk to Paul Featherstone from Capita SIMS, who explains what will happen this year when Cambridge Technicals (2016) results are issued via A2C. We also describe how schools and colleges will be able to view the new Near Pass grades within Interchange and what you will receive on results day.
What you need to know about Art and Design visiting moderation (GCSE, AS and A Level) 23/04/2018

Rebecca Wood, Subject Advisor for Art and Design, has put together the key information you need to know about your art and design moderation visit.