For summer 2021 results, standard post-results services will not be available. Instead, there will be a new appeals process. You can view the arrangements and guidance on our dedicated summer 2021 appeals page.
We offer the following reviews of marking services. Please see our key dates page for the relevant deadlines.
A service 2 post-results review of marking is carried out to make sure the agreed mark scheme has been applied correctly, and includes the clerical checks applied in a clerical check (service 1). In most cases, you can expect to receive the outcome of these requests in approximately one week.
A priority service 2 is the same as a service 2, but is only available for AS and A Levels, Cambridge Technicals (and other Level 3 qualifications) in the June series. The priority service 2 has an earlier deadline than the standard service 2 review of marking (see our key dates). We aim to complete these reviews by 31 August.
We also offer the following services where the access to scripts service is not available:
Both of these services include the checks applied in a clerical check (service 1).
The units/components listed below are excluded from the access to scripts service and are, therefore, eligible for services 2a and 2b:
Before submitting a review, centres must obtain the written consent of candidates for clerical checks and reviews of marking since, with these services, candidates’ marks and subject grades may be lowered.
Written candidate consent is not required for a review of moderation as candidates’ marks may be lowered but their published subject grades will not be lowered in the series concerned. However, be aware a lowered mark may be carried forward to future certification.
By submitting your online application, you are confirming candidate consent has already been obtained. Copies of candidate consent forms do not need to be sent to OCR, but should be retained at your centre for at least six months following the outcome of the review or any subsequent appeal.
A sample candidate consent form is provided below:
For clerical checks and reviews of marking, you will not be charged for your review if the certification grade changes or, for unitised qualifications, if the unit grade changes. For reviews of moderation, you will not be charged if your centre marks are reinstated.
We’ll send an invoice when the review is complete. Invoices will usually be sent in the following months:
A more detailed explanation of our charging policy can be found below. For a full list of charges, see our fees list.
All reviews must be submitted via Interchange. You need either the centre administrator (GQ) or post-result full access (GQ) role to access the relevant areas.
For help on getting started with Interchange, or updating your user roles, see our Interchange pages.
To request a review:
When your review is complete, you will receive an email to let you know when a new outcome is available to view on Interchange:
If you requested a copy of the script, this will be uploaded to Interchange within ten working days.
Once you have submitted a review of marking or moderation, if you wish to amend or cancel your request:
If you request a cancellation and it is accepted, you will be charged 50% of the original fee.
If you change your original request, e.g. from a review of marking to a priority review, the relevant fee will be applied.
If you didn’t request a copy of the reviewed script as part of your review, but you are unhappy with the outcome, you can still contact our post-results team to make a request at firstname.lastname@example.org.
You’ll need to provide your centre number, plus the candidate and unit number/component details for the script you're requesting.
The script will be made available via Interchange within ten working days.
Following a service 2 review, the script you request will contain annotations added by the examiner (service 1 reviews involve a clerical check rather than a review by an examiner). To find out more about these, see our script annotation page.
The outcomes of individual units or components will be added to Interchange as soon as they’re available. The overall qualification result will not be updated until all the unit/component outcomes are available.
If you still have concerns following the outcome of a review, see our appeals page for more details: