We welcome your comments and want to resolve your complaint as efficiently as possible.
Please contact us with your concerns:
To enable us to process your complaint effectively and direct it to the correct person please provide us with as many of the following details as you can:
- Your name
- Your role within the centre
- Centre name and number (if you are from an approved examination centre)
- An email address
- Candidate number(s), if relevant
- The relevant qualification and specification code your complaint relates to
- A clear description of your complaint
- Copies of any relevant correspondence
For further details, please refer to our complaints policy: