If you are not happy with the outcome of a results enquiry or malpractice case and think the process was not followed correctly, it is possible to submit an appeal.
The appeals process involves a review of the evidence relating to the case by a person with no involvement in the previous decisions and at least one person not directly employed by Cambridge University Press and Assessment.
Appeals can be submitted by you or your centre on your behalf (see the centre support page).
Submitting appeals
Appeals must be submitted within 5 working days of an outcome being received.
If you wish to appeal a results enquiry outcome, please use the form on our Results Online system.
To appeal a malpractice outcome, a link to the appeal form will be provided in the outcome letter.
If you have applied to the University of Cambridge, the University of Warwick or Imperial College London and you would like us to notify them that you have appealed, please ask us to do this when you submit your appeal. Without this, we cannot tell the university. You may want to inform any other institution in advance that you have submitted an appeal.
How long do appeals take?
We will aim to complete an appeal as soon as possible after receiving the request. You will be notified in writing within 42 days of submitting the appeal.
Exactly how long any specific appeal takes depends on the individual case. We will always try to reach a decision in time for it to be taken into account during the current university admissions round, if possible.
Notifying universities of appeals outcomes
If you have applied to the University of Cambridge, the University of Warwick or Imperial College London, we will inform the universities of any grade changes if an appeal is upheld.
If you have applied to any other institution, any changes to your results will be communicated via UCAS.
Appeal fees
For appeals against a results enquiry, you will be provided with details of how to pay when we have received your appeal (see the fees). If the appeal is successful, you will not be charged.
There is no fee for appealing a malpractice outcome.