If a candidate changes their name before results are issued then you can change this on your system and let us know via either A2C or Interchange.
If the candidate’s full name is correct at the time of the award, but changes later, we can’t reissue a certificate with their new name. However, if the candidate is going on to take other qualifications in a later exam series, please make sure their new name is recorded on your MIS, via either A2C or Interchange, and amended with the LRS.
The exception to this rule is where a candidate is undergoing a gender reassignment – in this case their previous certificates can be reissued with their new name. Please contact our results team at ocr.results@ocr.org.uk.