In an ideal world, all entries would be right first time but we understand that changes often need to be made.
If you need to update candidates’ personal details, e.g. name or date or birth, you can do so free of charge. Please email firstname.lastname@example.org with the details.
If you wish to change a candidate’s whole name (rather than correct a spelling mistake), you will also need to send proof of the candidate’s name change.
For externally moderated or verified vocational units, if you have not claimed against the entry, you can withdraw the entry and receive a refund.
As long as you have not claimed against the entry, it is also possible to transfer entries if you have made the entry for the wrong size qualification or you wish to change the qualification entered for. Entry amendments may affect the fees charged and you may incur additional costs as a result.
To withdraw an entry, email email@example.com with the following details: