Neil Ogden and Matt Dilley, Subject Advisors
On results day, some of your students may feel that their grade is incorrect. In this blog, we summarise the summer 2021 appeals processes to help you best support students. It’s important that you’re aware of the process, to make sure any mistakes can be corrected and all students receive the appropriate grades.
Stage 1 of an appeal is a centre review. Any student (including a private candidate) can ask their school or college to check for administrative or procedural errors. Examples of an administrative or procedural error might be that the wrong grade was recorded for a piece of evidence, or that mitigating circumstances (such as the student being ill when a piece of evidence was created) weren’t considered.
Following this, an appeal can be moved to Stage 2 if the student wishes. Here, the exam board can:
Students should submit requests for priority appeals to their centre by Monday 16 August 2021 (priority appeals are available for AS/A Level/other Level 3 qualifications only and are for students applying to higher education who did not attain their firm choice).
Students should submit requests for non-priority appeals to their centre by Friday 3 September 2021.
If an error has resulted in incorrect grades being issued to students, JCQ has issued guidance on correcting grades.
Keep our quick guide to summer 2021 appeals to hand and refer to our dedicated appeals 2021 webpage. Full information is also available from JCQ, including a set of FAQs.
Make sure that students are aware that:
Each student will need to fill in and sign a student request form before a review can take place. JCQ has produced a template form you can use, or you can create your own
Use the questions below to support your conversations with students and understand why they feel a grade is incorrect. Grades are awarded based on evidence and to agreed processes, so students should be aware that any appeal needs to be realistic and based on a genuine error, not simply because they wish to receive a higher grade.
Do you know which pieces of evidence were used to calculate your grade this year?
Do you know how evidence was used to determine your grade this year?
Do you disagree with the grade that has been awarded based on this evidence?
Make sure you discuss the student’s expectations with them. Managing hopes and supporting students is key here. The appeals process will identify errors made, but this may not always lead to a change in grade. Always make sure that students are aware an appeal might lead to a grade not being changed, or being lowered.
Neil Ogden, Maths Subject Advisor
Neil has worked in a variety of qualification lead roles at OCR for a number of years, having joined the Maths team in 2012. Neil led the development of the current GCSE (9-1) Maths qualification (J560) and following its accreditation, most of his time is spent supporting teachers delivering the qualification. Neil also supports a range of OCR’s maths qualifications, as well as regularly publishing to the @OCR_Maths Twitter account. Neil enjoys music and art outside of work, as well as supporting the mighty Sheffield Wednesday.
Matt Dilley, Business Subject Advisor
Matt joined OCR in April 2020 as part of the business and economics advisory team. He has a degree in accountancy with a focus on financial accounting. His work experience includes commercial banking and 12 years as a teacher of business studies and economics where he was a faculty lead. Outside work Matt is a keen cyclist and supports the mighty Aston Villa.